Security & Data Protection
Last updated: March 2026
Overview
FRIQ Labs is committed to protecting merchant and customer data.
The FRIQ platform is designed to provide fraud intelligence insights while minimizing the amount of sensitive information processed and stored.
We take reasonable technical and operational measures to protect data from unauthorized access, misuse, or disclosure.
Data Minimization
FRIQ processes only the information necessary to perform fraud analysis.
Order data analyzed by the platform may include information such as:
customer name
email address
phone number
billing and shipping address
order value and order metadata
IP address associated with the transaction
FRIQ does not intentionally collect sensitive personal information.
Controlled Data Access
Access to operational systems and data is restricted to authorized personnel only.
Access controls are implemented to ensure that only individuals with a legitimate operational need are able to view or process merchant data.
Operational workflows are designed to minimize unnecessary exposure to sensitive information.
Infrastructure and Service Providers
FRIQ relies on trusted third-party infrastructure and software providers to operate the platform.
These services may include providers responsible for:
website hosting
payment processing
data storage
workflow automation
fraud intelligence analysis
These providers maintain their own security practices and infrastructure protections.
Operational Security
FRIQ maintains operational procedures designed to support secure handling of information.
These procedures may include:
controlled access to internal systems
monitoring of system activity
internal operational guidelines for handling merchant data
limiting data access to necessary workflows
Data Retention
FRIQ retains order-related data only for the period necessary to perform fraud analysis and generate merchant reports.
Data may be deleted or anonymized after the operational retention period required to support the service.
Third-Party Fraud Intelligence Providers
In order to generate fraud insights, FRIQ may rely on third-party fraud intelligence services.
These providers may analyze limited transaction signals to help evaluate potential fraud risk associated with ecommerce transactions.
Only the information necessary to perform fraud analysis is shared with these providers.
Responsible Use of Fraud Insights
FRIQ provides fraud intelligence and analytical insights designed to assist merchants in evaluating potential transaction risks.
Final decisions regarding order approval, fulfillment, and fraud management remain the responsibility of the merchant.
FRIQ does not guarantee fraud prevention and does not provide financial protection or chargeback coverage.
Reporting Security Concerns
If you believe you have identified a security issue related to the FRIQ platform, please contact us at: