FRAUD PREVENTION FOR ECOMMERCE
Looking for an Ekata Alternative?
FRIQ Labs provides expert-led fraud investigations for high-ticket ecommerce merchants. Our trained analysts investigate suspicious orders and deliver clear, actionable recommendations.
How Is FRIQ Labs Different From Ekata?
Ekata provides identity verification data to help businesses evaluate customers. FRIQ Labs goes a step further by providing trained fraud analysts who investigate suspicious ecommerce orders and deliver a clear risk assessment and recommendation.
Instead of interpreting multiple identity signals yourself, you get an investigation completed for you.
Ekata
Identity Intelligence
- Provides identity verification data and risk signals
- Merchant typically interprets results and makes decisions
- API and investigation tools for identity checks
FRIQ Labs
Managed Fraud Investigations
- Trained analysts investigate suspicious ecommerce orders
- Clear risk assessment with approve, decline, or escalate recommendations
- Outsourced investigation service for Shopify merchants
How FRIQ Labs Works
Automatic Order Monitoring
Every order flows automatically from your Shopify store to FRIQ Labs for investigation. No manual submissions required.
We Investigate
Our analysts examine identity signals, addresses, phone numbers, and other fraud indicators.
Get a Recommendation
Receive a detailed risk assessment with a clear approve, decline, or escalate recommendation to guide your fulfillment decision.
Expert Fraud Protection for Shopify
Your Own Fraud Department.
From $99/Month.
Every order investigated before it leaves your warehouse.
FRIQ Labs goes beyond Shopify's risk score to tell you who's behind the order, what we found, and whether we believe you should ship it.
Built for high-ticket Shopify stores where one fraudulent order can cost thousands.
Explore Plans & Start Your Free Trial7-day free trial · No contracts · Cancel anytime
Frequently Asked Questions About Ekata Alternatives
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FRIQ Labs provides a different approach to ecommerce fraud prevention. While Ekata specializes in identity verification data, FRIQ provides fully managed fraud investigations conducted by trained analysts. For Shopify merchants using Ekata to investigate suspicious orders, FRIQ can replace much of the manual investigation work.
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Yes. FRIQ Labs connects with your Shopify store so that orders are automatically received for investigation. There's no need to manually submit individual orders under our subscription plans.
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FRIQ Labs investigates every order received through its Shopify integration, not just orders flagged as suspicious. Our analysts examine identity signals, address information, phone details, and other fraud indicators before providing a risk assessment.
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FRIQ Labs subscription plans start at $99 per month for up to 20 fraud reviews. The Starter plan costs $399 per month for up to 200 reviews. Enterprise pricing is available for higher-volume merchants. Subscription plans include a 7-day free trial.
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FRIQ Labs is not a direct API replacement for Ekata. Instead of providing raw identity intelligence for your own systems to interpret, FRIQ delivers completed fraud investigations and actionable recommendations. Businesses requiring identity data through an API may need a separate provider.
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FRIQ Labs provides an investigation report and an approve, decline, or escalate recommendation. The merchant retains full control over the final decision to fulfill or cancel an order.
Looking for an Ekata Alternative?
Switching From Ekata? Let's Talk.
If your business currently relies on Ekata for customer identity checks or fraud investigations, FRIQ Labs could be a practical alternative.
We'll help you understand whether our managed fraud investigation service fits your existing workflow, without requiring you to build or manage another fraud detection system.
Book a Free 15-Minute ConsultationNo obligation · Speak directly with our team